The sales rep was very knowledgeable and helpful in selecting the grill that we choose and we planned appropriate time for the delivery and install which one should believe would be the easy part to ensure a good customer experience. Delivery team never called to notify of delivery and when I called to inquire, got told that we had not yet hit the time period and it was obvious that I was inconveniencing the person I was asking. Very disappointing. If you don't mind bad customer service then please tempt fate with this organization. First and last purchase.
Guess I should have done a little more research on this company before I walked in the door. Common theme. Zero stars is probably not appropriate and the tone comes from the top and after speaking to the owner...confirms my opinion further. One and Done!