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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-06-06 00:00:00 (xsd:dateTime)
itemReviewed	Chas Roberts Air Conditioning & Plumbing
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Last night the a/c unit for upstairs went out on our new home that's only 2.5 years old. Aside from the fact that a unit shouldn't be breaking that early on in its lifespan, we were exasperated because it's been record-breaking heat here the last few days. Of course. After checking our home builders' site, we found that Chas Roberts was the installer and we would need to contact them for service. After reading reviews online, I begrudgingly decided to call. I waited until 8am this morning (a Sunday) and an answering service picked up. I was pleasantly surprised at how nice the gentleman was as he took my information and assured me a call back soon since they opened at 8am. Well, I should have known... 2 hours later I still hadn't received a call. So I tried again at 10am. Got the answering service again. This time it was a woman who was unsure why my first call never went anywhere but again, assured me that the tech would be getting in touch with me "very soon" to schedule the service. By noon (4 hours later), I called again and the lady who answered told me that I just needed to wait because my information was with Scheduling and that's all she could say. I asked her to cancel my request and then called Hendel's Refrigeration, who immediately answered and got a tech scheduled for this afternoon. Ironically enough, while the Hendel tech was here (exactly at the beginning of the time window I was given), the Chas Roberts tech called and said he was getting in touch to schedule my appointment. I told him he was misinformed and I would no longer be needing his service. Now, I know not to waste my time with Chas Roberts and I sure hope anyone reading this knows it too.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Lauren

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