This is by far the worst FedEx Office Center that I have ever done business with. I left a bike to be packed, because apparently no one who could pack was working yesterday. Today I check on it and they tell me that the bike has to be taken apart in order for them to ship. If they made a "custom" box, then for some reason it would be too large to send at all. The demeanor of the associates in the store on both days was not helpful - the sad part is that we have shipped this bike via FedEx before. For less than $100.00. They were quoting us a price of at least $150 to box and a minimum of $240 to ship - Ridiculous!!!
I contacted a local bike shop who was more than happy to have my business. They charge only $49 to box the bike (this includes the box). Sounds like shipping will be right around $90.
I may never return to FedEx at all. Your prices are ridiculous for just about anything you ship and your service is lousy.
We had done business with one of your locations in Kalamazoo MI. Those associates were friendly and welcoming. We had every piece of art we own wrapped for moving and were blown away by the great service.
Won't be returning - ever!