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| - My insurance company gave me the phone number of Leyvas to get the battery in my car jump started.
My first impression was that it was really difficult to hear and understand the guy on the other line, but he sounded very polite, so I continued the call. He informed me that one of his drivers would be calling me shortly to let me know how long it will take for them to get to me. About 90 seconds later, I got a call from Juan letting me know that he would arrive within 45 minutes. About 25 minutes after that, he was already at the freeway exit by my job. YAY!
He took a look at my battery, informed me about factory batteries and that it can take a while to get a new one due to it being under warranty, but in the meantime, my battery was in BAD shape. I had figured this out already, but was happy to get a second opinion from someone who wasn't trying to sell me something. Instead of just jump starting my car and driving away, he let my car charge up for a while while I was looking up nearby places to get a battery. He then gave me information about a chain that may or may not help me replace my battery, but was worth a try (see my review of Checker/O'Reilly's on Scottsdale & Shea). Juan, the tow truck driver, was extremely courteous and professional and I would definitely call on them again.
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