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  • never shopping here again. I was convinced to do financing on an 800$ tv by using their best buy credit card. When I received their card in the mail, I called to get help to set up an auto pay system with my debit card. they would not help me. they told me to call the bank, but that is just a time suck. all i needed was help to set up my auto pay account. I was under the impression i could give them my debit card number and they would set it up for me. instead, i am left to dig and search for the answers. the girl named Amanda who answered the phone was rude, condescending and unhelpful. auto pay should just be done in the store. It was very complicated and after about an hour of tinkering on the computer I finally figured out how to set it up. It disgusts me to think that the difficulty of this auto pay system is intentionally designed to screw people into missing payments and incurring interest charges. best buy sucks. crappy corporation all about the profits and short term sales. congratulations, you lost a customer for life.
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