For chain Italian, Scaddabush wasn't bad at all. I was a bit hesitant because the reviews here are very mixed, but my personal experience was very good.
Conveniently located near the Square One Mall, Scaddabush has a nice interior - rustic with very high ceilings, meaning it's going to be very NOISY when it's busy. There's also an open kitchen so it was a little smoky on the inside. Fortunately, it was a nice enough night that we could enjoy the patio - you'll hear some traffic from the busy roads nearby but they've done a good job of creating a flowery little oasis in the middle of a retail zone.
Food wise - they really push their house made mozzarella - like pretty aggressively. We opted out because it seemed like a lot of food for just 2 people at $12+, is kind of expensive to boot. I went with a basic margarita pizza (around $14) which is plenty for one person. Someone else commented that they give you "pizza scissors" which do work but are awkward. My pizza wasn't oily at all - the crust was nice and crisp and the overall dish was light (for a pizza). My dining partner had potato crusted snapper which he said was really good.
There's a full bar, but I opted for a glass of wine (pricey-ish). They've got a good selection by the glass and plenty of cocktails if that's your preference. Overall, I'd say the food was "above average" for a chain.
What really impressed me was the service. Someone is doing some really good training here as every person I interacted with from the host to other servers, was incredibly friendly and hospitable.