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  • I have been doing business with this store since it was built I had a similar problem with then about 6 years ago. Had a battery go dead. Took the alternator in and had it tested. It tested good. They do not have equipment to do a proper test. Just checks voltage not amperage. Last time I told them to just give me an alternator after the battery died for the second time. This time I had an alternator quit and removed. They just sold me a rebuilt one for $150.00. Took it home installed. Did not charge. Took it back they tested said nothing wrong with alternator. Again just looked at voltage not the ability of the alternator charge at an amp output that would charge a battery. Took it back home installed it still did not change. Took the alternator off my PU and installed it on the Van. It charged fine. Put that one on the PU. It did not charge. Pep Boys refuses to help me with the matter. When I go in they all run and want me to wait for an hour till someone is free, by magic becomes free to help me. Oh and there is no one else in the store except me. They are to busy to help me. I don't know what they are so busy doing if they can't help a customer. I did after two trips to the store get my money back. I will not ever go back to buy parts. I gave them one star as you can't give 0.
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