Went into the store in person and had the girl at the counter help me pick out the arrangement. I specifically wanted an arrangement in a large coffee mug and she looked for ones that did and had the fruit I wanted. When I picked it up, it was in a box so I couldn't even see the bottom until I got home and realized it was not a mug at all. I called to complain and all they offered was to make it again, though I drove all the way there and back home I was expected to drive all the way back! This was intended to be a surprise, an I had a set time to get it. I paid $60 for a tiny, crappy arrangement that looks NOTHING like what I ordered and the fruit is not even fresh. Looks like the made it the night before. I will NEVER come here again.