IF I COULD LEAVE 0 STARS I WOULD. DON'T GO TOTHIS AT&T IF YOU ARE A WOMAN. I was talked down to as if this idiot was more intellegent than anyone. The man that "helped" me was not only degrading but not helpful at all. Apparently the only good news was that I had insurance on my phone and an upgrade literally one the 13th!!!! Homeboy wanted me to pay $100 for a broken phone to be delievered to me instead of using that $100 towards a new phone THAT ACTUALLY WORKS!! I will now be WITHOUT a phone that i use for business because this fucking asshole wanted to make a buck off of someone he took for a bimbo. A BIG FUCK YOU TO THIS ENTIRE STAFF FOR WATCHING THIS ENTIRE THING GO DOWN AND LAUGH.