This is definitely the worst service I've had in years. It took 10 min after being seated for a server to come to our table. After placing an order, it took 20 min for the food to arrive. We were never offered water. The sweet tea is not sweet - we had to ask for additional sweetner - they never brought it so we physically went to the server station and got it ourselves. We ordered dessert - took 15 min to arrive (from another server). We asked that person for our check - she said only our assigned server could do that - we had to physically flag her down and she was irritated b/c apparently she on the way to place another table's order (and I guess cannot multi-task). She brought the check and NEVER came back. I waited another 10 min - by this time we had been there 95 min (remember - we did not order drinks, did not order an appetizer - only entrees and a dessert). Finally, all the members of the party (3) rounded up enough cash to just pay the bill and leave b/c I was NOT going to be there until after 10 pm waiting for someone to run a credit card. In retrospect, I should have demanded to see the manager and have him run the card or just got up and left. The food was pretty good but not outstanding by any means. Combined with the TERRIBLE service, I will NOT be returning to this restaurant. From the reviews, slow and poor service is apparently not the exception. I have no idea how this restaurant has managed to stay open all these years - must be people who just want to sit and talk and watch TV and don't mind 2-3 hr waits.