The sad part is I USED to give them a 5 star rating. I USED to tell my friends and family to go there. I USED to love them so much!!! But here is what they have been doing the last few appointments and I just can't stand it. You make an appointment with the hygienist you have come to love and respect. This person was like a friend and you didn't even mind getting your teeth cleaned and I HATE the dentist. But now what they do is make you see a tech first. So now your talented and wonderful hygienist only comes in for the last 5 minutes and cleans up their work. My experience was the tech was no where near as gentle and calming. I HATE IT. HATE IT HATE IT HATE IT. I make an appointment and drive 20 miles to see the HYGIENIST, not a tech. I am so very very heart broken. I am currently looking for a new dentist. I am going to miss them so very much but if I only get to see the hygienist for 5 minutes it is not worth it. I am back to being scared to go to my appointments and stress over them for days. I just wish they would go back to how it was!