My first visit with great service and dueling pianos made me suggest this venue for a friend's birthday party.
After reading some of the reviews about the mediocre service I questioned whether or not I made the best decision.
I arrived approximately 2 hours after the remainder of the party and waited for what seemed to be 20 minutes after our server 'Mary" arrived to take my iced tea order. We experienced medicore service throughout the night and encountered members of the wait staff venting about how bad of the night they were going to have while hanging out on the patio.
When "Mary" was asked about whether or not they still had dueling pianos she mentioned that they did and that she saw them out earlier that night. When we advised her that there were no pianos on stage she mentioned that they only had dueling pianos on the weekends. When we kindly informed her that it was Saturday she told us that she meant to say that she meant the weekend as in Thursday and Friday's before rushing off to "go check".
We never received an answer on the piano and never received more than subpar service. Definately would probably look for a different bar next time I'm having a late night iced tea in Gilbert.