This was my first time doing a brazilian wax so was nervous. Thuy who performed the job was awesome. She knew I was nervous and set me at ease by explaining each step to manage my expectations and to alleviate my fears. She made me laugh through the process and before I knew it -it was over. She explained what sets them apart is that they do smaller areas/or apply smaller strips and take the time to assess direction of hair growth which prevents ingrown hair growth. Thuy is amazing and I wouldn't think if getting a brazilian wax anywhere else. She is a pro!!!!