This is the 2nd time we have stopped here on our way thru Chandler. Was hoping our first was a fluke. Wrong! This time was worse. Drink area not stocked - dirty and completely out of straws and lids. Employees drinks on food and service counters. Employee observed eating with her fingers while preparing food. Employee coughed and sneezed into his hands then handled without washing his hands or wearing gloves. Employee scratching her head at the counter then handling food. Manager yelled at employee for being late in front of customers. Took about 15 minutes to get food while employees seemed aimless and confused about their job duties. Employees and manager seemed more concerned about talking about when they were going to get a break or get off work. Had to repeat our order 4 times to employee. It was a #27 and #29 on the breakfast board, simple right? She would repeat back 27 and 28 or 28 and 29 or just stare at my boyfriend. Finally he resorted to just pointing to it on the board. It was ridiculous! This dirty and slow!