I was looking forward to trying this place out since it was a new Chinese noodle place near my house. We placed our orders which were two noodle soup dishes and specifically requested the knife cut noodles option. We were waiting for a while and were wondering why everyone seated around us (and seated later than us) were getting their orders first.
Thirty minutes later, we were told by our server that they don't have fresh knife cut noodles and that their hand-pulled noodles were fresher. It would take an additional 5-10 minutes to make our order. Why didn't they tell us this information 30 minutes ago?
After waiting patiently and being almost borderline hangry, we finally received our orders. We ordered the Fish Noodle with Pickled Vegetables and the Beef Brisket Noodle which were both delicious. The former has a savory, spicy broth that complimented the fish and the latter, a nice succulent dark broth that was brightened by cilantro, green onions, and other veggies.
So long story made short, the food was definitely good and worth returning for but the staff need to communicate better with each other and their customers about their orders. The customer service was a 2, the food was a 5. Another recent review also mentioned waiting a long time for their order due to miscommunication in the kitchen. If this restaurant will stay successful, they'll have to improve this problem.