I usually go to the Sally's on Bell and Tatum, but ended up here with a friend. It was pretty busy for a Sally's (at least the location I'm used to). I only saw one employee who was checking people out, but she was quick and still had a great attitude, but not able to help my friend with her hair extension questions for awhile. However, when she was available she was super nice and seemed very knowledgeable, although I know jack-squat about hair extensions so I'm assuming she was knowledgeable. All in all, the service, when available, made this location nice. The store itself was a little smaller than the one I frequent and it seemed a little more sloppy, but hey, easy fix...hire another employee!!!!!