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| - They really do try hard at BJ's and I feel like they get that extra star for effort.
When it comes to family friendly chain restaurants, BJs is one of the few that I like. Their food, while not of remarkable. is consistent and some dishes don't substitute in fat to make up for flavor. BJ's has been able to really define itself in what is a competitive market segment. Having it's own selection of micro-brewed beers, deep-dish pizzas, and of-course the pazookie set it apart from the likes of Claim Jumper and others.
I usually end up coming here almost once a week. The sandwiches and the deep-dish pizza (the Great White and the Mediterranean are awesome) never fail. But what really brings me in is of course the pazookie. It's their signature dessert, just like the cheesecakes at the cheesecake factory.
Service is often hit or miss, but unfortunately my last experience was a miss. I came in during happy hour with a couple friends to catch the game. The bar area was pretty barren, no wait at all. We got our seat an the server took our order. Unlike most happy hour patrons, our group ordered pretty much everything. Beers, appetizers, pizza, pazookies, everything. The food was good, but for whatever reason, our server kept rushing. Maybe she was about to get off and wanted this the tip before she clocked out, I don't know. But considering the place was totally empty, I don't get why they would want to turn this table over so fast. Feeling rushed really does ruin the dining experience, especially at a place I go to so often. She brought our check out before the pazookie arrived which is highly unusual. After dessert had arrived the server stopped by to see if we had paid, seeing we that we had not, she stood nearby waiting for us to do so. This made the whole dining experience really AWKWARD.
I don't really expect every experience here to be like this, but it was really uncomfortable.
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