First off the service is terrible. Can't stream anything from my amazon fire stick. If I have more than 1 thing running on the wifi at a time it takes forever to load. I've already upgraded 2 times. Making it more expensive than I was anticipating going into the contract. Good thing it's only a 6 month agreement. Every time I call them because of an issue with the wifi not working properly I get switched over to an answering service which takes down your number and never calls back.