I made an appointment with Kassy the hairdresser and she wasn't at the salon. According to the receptionist, she thought the appointment was at 1:30pm instead of the 3:30pm we've agreed on and that she wasn't feeling good so she decided to go home and rest.
First of all, there is no way I would have made an appointment before 3:30pm because my husband does not get off work until 3pm and he needs to be home to stay with the kids while I get my hair done.
Second of all, if someone doesn't show up on time, wouldn't it be a smart idea to give the client a call to follow up?
Lastly, I understand that we all feel under the weather sometimes and it's something we never plan to happen but if you don't feel good and you don't feel like showing for an appointment, simply call and reschedule! It's the least you could do.
I don't usually rate or comment on services good or bad but this time was just a big waste of time. I have a very busy schedule and I called around looking for availability and when someone is so inconsiderate and unprofessional as Kassy, I feel I owe it to other people to let them know about it so they won't fall victim as I did.
WARNING: DO NOT LET KASSY WASTE YOUR TIME!