If you donate and live relatively close to this location I highly recommend them. I was used to donating on the bus's at school and it could get very hectic, at this location they are totally the opposite. Bonnie was awesome and very welcoming. The two techs assisting me were very VERY professional, (I hate needles to the utmost extent) so they took the time to make sure I was always as comfortable as possible the whole ride. Needless to say they've retaken my faith in donating without a hassle and I will surely be back at least twice a year. ( I'm 5'10" weigh 130 I need all the blood I can keep while still donating lol)