I've only been for a mani/pedi but felt super after my trip. The staff is friendly and the spa is well-kept and clean. I'm not the chattiest customer but I felt at ease making small talk and reading my trashy celebrity magazines. The prices are reasonable and comparable to other spas in the area ($58 for my treatments). Oh they also take SpaFinder (a gift card that lets you choose your spa). I would definitely go again arm twisting there...who doesn't love pampering?!