Second visit here, just as good an experience as the first. Everyone I've encountered is nice and patient, with good energy. Shop is semi-tucked away, clean and plays good music. I went in to have my cheap gold-coated earrings replaced with real gold hoops, since my piercings were getting irritated. The gentleman that assisted me choosing a pair was very nice (so were his two dogs!) He was also kind enough to help me change my earrings out with the new ones. I'm a sucker for good piercing and tattoo shops, and I'd highly recommend this place. Their product selection and customer service are always top notch.