I was so excited about this place because of the high rating on yelp.. I must say that this is the worst sushi place I've ever been to in vegas. This makes me believe that the reviews are highly inflated because they are doing a promotion where if you leave them a good yelp review, they give you a mug cup or upgrade the all you can eat to premium all you can eat.
We came here as a party of 4 and we all got all you can eat and ordered a bunch of food. I must say that the nigiri are decent and has a good fish to rice proportion like they advertise. That's the only good thing I can say about this place..
There's so many bad things about this place that I don't know where to start. The biggest thing about this place is that the food takes indefinite amount of time to come. It literally takes anywhere from 10-20min for each item to come. We asked the server repeatedly where our food is and he had to retake our same order. This happened 4 times. The wait was so long that we brought card games from my car so that we could play while waiting for the food.
Next is the service. When we had to repeat our order multiple times, we got zero apology. No sorry no nothing. He told us that he'll put us in a "priority list" to get our food quick to us but then the food had only come out at "regular"speed (we had time to go through a few rounds of Uno while waiting). The salmon belly was the first thing we ordered and it was the last thing we received 3 hours later and asking for it 5 times. And yes we stayed 3 hours and didn't even leave full because of how long the wait was for each item. We couldn't wait anymore and promptly decided to end our meal. However, they were quick to serve our desserts and give us our checks.
I must say the food here is very overrated. Yes the nigiri has a good fish to rice proportion but after waiting for too long, the taste diminishes significantly. The rolls are on par with other sushi joints. The appetizer however is pretty bad. The kalbi steak was chewy and cold. The salmon and yellowtail kama were both overcooked and dry. The kfc appetizer had some kind of weird bbq sauce that didn't work with the chicken. The pork belly was pretty good and probably the best thing at this restaurant. The oysters wasn't cleaned properly and I almost threw up eating them.
Overall this establishment needs a major work in its customer service : ensuring that all orders come out, no orders that are lost are falsely claimed to be on their way, and to apologize for any inconveniences.