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  • John and the rest of the guys at TB Auto Specialists have been excellent and I must say quite patient with me over a year as we dealt with a electrical problem in the fuel relay system for my work van. It started August of 2016 and was finally fixed a year later. I would use my van and come out and it wouldn't start and sometimes it would start in 20 minutes and on several occasions it wouldn't and I would have to call AAA and tow it to TB Auto and when it arrived it would start. So we all were frustrated because it needed to be in no start mode to diagnose. And of course it was my only work vehicle which had equipment attached so I always needed the van back asap. After the initial repairs of a relay switch and wiring repair and then 6 months later a new fuse box TB Auto has never charged me for any time they put into repair and diagnostics. I have had the van back at least 3 or 4 times because of starting failures still related to the problem, John and the guys never once made excuses or charged me for time. They kept trying to find the solution and finally after several more instances of failure found a solution. And I have not been charged for the repair. Today I had a fuel leak while filling up and took the van to John and they dropped the fuel tank and found a bad clamp on the fuel fill line and replaced it for no charge. John said it was associated with the work that was done already on the fuel pump and wiring associated with fuel system. He could have charged me and I would not have known the better, but he didn't. As far as I was concerned the other problems had been fixed and I was already happy with TB Auto now I am convinced they are extremely honest and professional in their work ethics. I would recommend Mike, John, Robert, and all the guys at TB Auto for all your automotive needs. I know many people feel the same way cause whenever I am their happy customers are dropping off cars and picking them up with smiles on their faces. Thanks Guys for all your help.
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