I'm updating my review for this place. I used to love coming here for ice cream and gourmet chocolate truffles. I have been here countless times. The recent visit was not a pleasant experience.
I met up with a few friends to walk around and grab ice cream. Line up wasn't that crazy long when we decided to get ice cream; however, the line up was NOT moving at all for some reason. It took us 20-25min to get to the front of the line then we were told they ran out of a lot of the flavours. My first, second, third, and fourth choices were all out!?????!!!!
We all settled for something we didn't really want as we waited in line for too long to walk away with no ice cream. The portion was awfully small too. I paid probably $6 for supposingly two scoops of ice cream and I don't think I got two scoops here. Portions are shrinking!!! What is happening here Old firehall, trying to rip off customers to sell more ice cream ? Not impressed.
I wish they would told customers that they ran out of most flavours ahead of time so we can make a decision to line up or not instead of wasting our time.
Secondly, the staff seemed super grumpy and unwelcoming. They all seemed over worked. The place seemed jam packed with Pokemon Goers, perhaps not enough staff to accommodate the demand.
I would be very reluctant to return