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  • Her technical skills, so far as I can tell with one visit, are fine. And I love that she uses INOA. So what's the problem? Her service is beyond awful. She starts on my hair, next thing I know, she's sitting in the chair next to me, while another employee COLORS HER HAIR while I'm sitting there. Then she proceeds to tell me that if this other employee has time, they are going to cut her hair, so someone else is going to have to finish my color for me. That employee didn't have time, so she was able to get back to doing my hair, once she was done with her color service. In decades of getting my hair done, I have never had such unprofessional service. And this was a first appointment. Seriously? This is how you treat a new client, and expect them to come back? Needless to say, I won't be going back. It's taken me a few months to write this review, because I hate to complain. But this really was beyond the pale.
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