I will try almost any restaurant once, especially one that serves Asian food. I stopped in to try out this new restaurant and it was dead inside. You order your food at the counter and they give you a number and bring your food to your table. It looks fancier than your typical "counter menu" restaurant but whatever.
I ordered rice paper rolls and won ton soup. Easy enough, right? The noodles in one of the rolls are undercooked or refrigerated and really chewy, I know this because the noodles in the other roll were really soft. The hoisin sauce dip is so thick that the rice paper roll just kind of breaks apart. Ok, now onto the soup. Please don't order the soup. It's salted chicken broth with gummy won ton skins, filled with ground chicken (what??) that falls apart when you chew it.
I ate a third of my food. I could have complained but no one came to check on me or to ask how the food was. So I will complain with my wallet. There's no way in hell I'm ever going back there.
I get that it's a counter service restaurant, but if you're a new place, you should have servers or managers asking people how their food is.