I do love jack in the box and never have had any problems at this location , the staff is always pleasant. I've never seen the girl working today , maybe it was the long line that got her a bit stressed that her customer service just wasn't on point today? Who knows she kinda rushed me away I didn't even ask for ketchup since she gave me that look like "girl just go there's a line" but yeah, she forgot to throw some napkins and ketchup in my bag. WAMP wamp. I'm alive.