I took my 3 month old shih-poo here today and I was very satisfied with the service. They are very thorough and make sure all of your questions are answered. The facility is very nice and clean. I had a scheduled appointment and didn't have to wait very long at all, in fact I was called in before I was even done with the paperwork. I will continue to come here and continue to take my dog to Dr. Tom Gawel