Went there for dinner last night, ordered my steak medium-well. The server repeated my order. The steak came out RARE. Sent it back. They brought it back in 5-8 minutes, it was STILL RARE. Now this is what I call ridiculously embarrassing. The manager apologized and said she would take my meal off of our ticket. Really? No s&^+! My daughter finished her meal, we left, I did not eat mine. Could not wait for them to try to get it right. They took our appetizer and soft drinks off the bill. How generous. With this kind of service, if I managed that restaurant, I would have said "the entire meal is on the house and here's a gift card for $50, please give us another chance another time." And no, I almost never write reviews and I certainly don't write them trying to get free meals! I will never go back to that location and most likely won't go to another Outback restaurant.