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  • I'm new to the valley and went to Salon Ro5 based on it's great reviews on Yelp. The environment was clean, and the head massage was great. BUT, I paid $55 for a haircut that was nothing extravagant or special (I have NO problem paying that amount for a great cut). I was very specific about what I wanted and only got it partially (the stylist trimmed my bangs about an inch too short and chopped them in a way that left them unblended with the rest of my hair--this was the one thing I was obnoxiously specific about NOT doing. My husband also went in to get a basic gentleman's cut, and again, it was nothing excellent or more than mediocre. The stylist also tended to get defensive whenever my husband or I mentioned specifics about what we wanted for his hair. Over all, I did not get the impression that this salon or stylists do more than follow your specific requests very poorly, and the customer service was lacking. I'm sorry to say it was a bust, and we will not be back.
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