I had a pretty good experience here... Friends and I made a girls day out of this. The only downside to it was that i ended up being there longer than i expected. I got a hair cut and a botanical treatment. My stylist was nice, greeted me and offered something to drink, and kept a good conversation going to help pass time, she did great with my haircut and blow dry/straighten. I especially enjoyed the mini facial and hand massage. As im writing this review, the only thing i keep thinking is "I need to go back for a facial, another hair cut, color, something!" I'm pretty sure I'll go back again in a few weeks or so, whenever I'm due for another haircut :)