I have been here a few times recently for fathers day and my birthday. On fathers day the visit was alright. My dad and I wanted to play shuffleboard but they didn't have any sand so we couldn't play... so that was a bummer. I had to ask 2 times for a server while we were bowling. The place is kind of over priced if you ask me... its similar to dave and busters. We ended up having a good time because of company and we love to bowl.
On my birthday a few weeks later they still didnt have sand which was really annoying to me... like who does your ordering? I was told its because "the kids waste it" which isn't a good excuse to me. Stop handing out the sand to kids. At any other bar (shuffleboard is in the bar at this place) the bartender collects an ID for the supplies to ensure it is returned in good condition. This place just wastes their supplies and allows kids to terrorize the games. I complained to the manager (I think his name was Jon) and he apologized and then came up to us about 25 minutes later and told us he sent someone to get sand at Walmart which I thought was a nice gesture so he's cool, nice guy. Same thing happened at the bowling lane again though, I had to ask twice for someone to come over and take my order. Seems like they are careless and don't pay much attention to the customers. We had a good time this time as well but I still think Main Event should work on their customer service at the bowling lanes and stop being so careless with their supplies.