I got the Groupon months ago and called to schedule it about a month prior to the expiration date. Was told the only Shellac certified technician broke her hand. They were in the process of hiring a new technician and would put me on a waiting list, and still honor the Groupn. Well, it has been over 2 months now. No call. Have left messages, no return. Getting upset. I knew where I was going, knew it isn't a Hilton Spa, have been there for sheer location of my MIL living nearby (easy child care), just want my bloody mani and pedi!
UPDATE: Stopped by store to figure out what was going on. Was told they changed their mind to honor the Groupon, didn't bother to call me to tell me that. I could use the Groupon at face value (which there would be retarded) or get a refund. They found out if they honored the Groupon past the date they wouldn't get paid, so instead they screwed out a bunch of us I am sure. Luckily Groupon was awesome as usual and refunded my money in a matter of a day.