This place is so horrible I don't even know where to begin. They tried to treat me like an idiot and give me horrible prices with horrible APRs. They used horrible sales tactics and tried to pressure as hard as they could and get me to shake a hand or sign the back of a piece of paper where the manager would scribble bullshit deals. He came back 4 times with new prices and APRs until he'd cut the price by like 3k and the APR was down from 10% to 4%. I told him every time I'm not comfortable signing that day.
At one point he wanted to check if I needed a consigner and what not. I told him DO NOT do anything with my credit if it involved a hard pull/hard inquiry. I told him this 4 or 5 times. He looked me in the eye and said he wouldn't do that to me. Guess what showed up the next day? Hard pull on my credit report that I believe dropped my score 10 points.
This isn't even it. He brings the director or who sits down like a cocky asshole and says, "Yo what's going on why don't you wanna buy this car? Blah blah I'm doing all this shit for you". I tell him I never planned on signing today, the negotiations have been deceptive, and I'm not interested in any options on the car. He got up and got back down and slammed his hand on the table, other workers quickly looked back to see what was going on. He apologized immediately for slamming his hand unintentionally. Okay... My girlfriend tells him we have some personal shit that's preventing us from signing that day, he rudely asks "what personal stuff? You gettin married?"
I tell him the MSRPs on the cars aren't even right, which I know now is because they had shitty port installed options that he never explained when I told him this price discrepancy. He just pulled up the Subaru site and tried to show me the prices by adding ad ons. I tell him how is that msrp if he's adding ad ons to it, he can't explain how so he freaks out and says "I can't do this" and walks away. I literally talked to him for 5 minutes or less. I forgot to mention many things from the moment he sat down being a total asshole. He said something about "I won't even sell to you if you don't want this deal" when he first sat down.
Everybody else there seemed to not understand what the hell he was doing, I walked off immediately after he threw a fit and other employees seemed apologetic and said to have a nice day. The original salesmen who gave me the test drive tried to call me five minutes later saying they had a new price and apr. lol what a joke.