I give this Jack in the Box -5 stars if I could. I DO NOT RECOMMEND THIS LOCATION!!
I gave them 3 chances. They must be doing the same thing to other customers unless it's a crazy conquincidence that is happened to me 3 times.
I stop by here late at night to order the grilled stack munchkie meal.
1st time: My order was done wrong, it had mustard, onions & ketchup. I called and was told, that's how they make it now. Smh. To find out, there excuse was, we have a new cook.
2nd time: They put regular cheese instead of nacho cheese. They took forever for my order and I called the 800 number to share with them my experience & Rickie White the district manager said he will make sure this doesn't happen again since the excuse was "we are short staffed"
3rd time: they didn't add nacho cheese and instead melted regular cheese. I emailed a video to Rickie again and he hasn't replied in 4 weeks.
3 times with the same mistake. Don't take the chance everyone. Go to another location.
Management here are rude & employees have no customer services.