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  • This Ulta is close to my house and I waited way too long to order my makeup online and wait for snail mail arrival. Decided to go in here today knowing they have the Smashbox products I needed. I wanted to try something different and was excited to try some new makeup. Always love when they help you out. Well the store was somewhat busy, it is the weekend, and they only had 2 women working in cosmetics. One of them was nice enough to notice me and tell me she was working with someone. So I stood and sat around for a good 10 minutes while the other girl helped 3 other people who were there after me. I even asked if there was anyone else who could help. I mean come on, just because I'm not an aggressive older Biltmore snob doesn't mean I don't need help. I went as far as complaining to the manager and she offered me a free gift! Not help with what I wanted, not a good time to come back but a free gift. Needless to say I'll be taking my money to another store. Probably the last time I'll shop here.
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