| rev:text
| - This is my new favorite hangout. The beer is great. The food quality was excellent. I had the shrimp satay and the shrimp were quality, the dish was amazing, even the veggies tasted good and were part of the dish,... not sure an after thought. My wife got the black bean burger and it was tasty. We also ordered the beer cheese soup. It was pretty good. I rated this five stars because the place is going to be amazing once they get their "newness kinks" worked out..
Pros-
Love the look and feel
Food was kick-ass! Very Tasty and Fresh!
Fantastic Beer - Had the leg humper
You could tell all the staff was friendly
The Management was good to us, stopped by and talked with us about the wait, etc.
A couple small suggestions for the management - note these "complaints" come from a good place, we really love you guys and want you to be the best you can be.
-When we first came in the hostess station was abandoned. We waited a few minutes and a girl walked slowly over, offered to seat us then was overall just slow...make sure she knows to be quick when seating, ask how many are in the party and inside/outside. She was very sweet, she just needs to execute a little faster.
-You were out of high chairs for our 2 year old (I saw one or two in use already)..buy a couple more, you are in Gilbert which is Family crazy...you will need more.
-I saw a server drinking beer, then running out to help a table
-I got my beer right away but my wife's ice tea was forgotten. Our server was not back to remind her and it took about 15 minutes to get her drink. Our server noted she was new and apologized. She was awesome, we really liked her, she just needs a little more training. She was also slow to check on us, bring our check, etc. The place is not huge, servers need to be on top of it. Watch for empty drinks, clear plates quickly, etc. Keep this server 100% she is great, just more training and urgency! Tell her to pretend she is a member of each table in her mind and to look out for her friends, do they need something, are they done?
-When our beer cheese soup came out it came without spoons. It took us 5 mins or so to get somebody's attention to get spoons. Also, the crouton was funky, swap it for a regular purchased crouton or make sure yours is crunchy, it was crunchy on the outside but kinda stale and chewy on the inside. The soup itself was super good!
-Food took a long time, you mentioned you were short a cook and I totally get it - the food was absolutely worth the wait.
I feel kind of guilty posting this, I love the place so much...I have no doubt you guys will be 110% soon.
|