I had a bad experience in another facility a month back. I was hesitant to try to find someone knew. I was looking far and wide for a new place to get waxed. I saw that she had a lot of great Yelp reviews and decided to make an appointment today (16 Feb 2015). She was very welcoming which I like. I went back there after I was done with my paperwork. She explained the whole procedure to me, which was a plus. Getting a brazillian is always not a great experience. She actually made it to where it was not painful at all. I will surely be going back in the future. She is seriously awesome. I will try to convince my husband to finally get his brazillian done by her. If you need to get it a wax go to her.