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| - I have been looking for a German Shepherd dog for a while now. I was told by a friend that Saving Paws had puppies so I filled out an application letting them know I was interested in a female. I was contacted the next day by Laura and told there were only 3 males left. So I made an appointment to meet the puppies for that day. While there I met Trisha and Sandy; and I found a boy that I liked; Another family came in to view a female, One of the ladies that works at the rescue shared with me she felt a Shepherd dog was not a good fit for this family. So I let her know that if a female becomes available to let me know. This was on a Friday.
Sunday I received a email from Sandy to give her a call. She informed me that the female puppy is available for adoption, I was next in line for a female and to come by at 3pm. My boyfriend and I made the long drive from Chandler to Glendale to meet the female puppy. I fell in love with her instantly, I spent an hour with her and told Laura that I wanted her. Laura wrote my name down on a piece of paper next to the female puppy's name and told me she was mine. My boyfriend also fell in love with the 2 remained male puppies. We told her we would like to take the female and one of the males. She said there was another woman coming to view the remaining 2 male puppies the next day. That whichever male was left we were welcome to take. We were so excited to get to have a brother and sister. There was another lady there named Michelle who does their website, she took a picture of me and the female puppy for their website and let me know to come back the following Sunday to get a picture of my new puppy with Santa. I was so excited to get to take her home. That evening I sent an email to Laura and Sandy thanking them for everything, they replied that they were excited for me to take the pups home.
Then Monday night at 7:30 I got a call from Laura. She said the the woman that came to view the pups wants the female I was already told was mine. I was very confused on why this woman was even allowed to view the pup that was already promised to me. Laura explained that their policy is based on the date a person fills out an application. This was news to me because the 2 times I was at the rescue this was NEVER mentioned to me. I even met Laura, Sandy and Trisha but still this was never mentioned to me. All Laura could say to me was "I'm sorry I wish this could be undone". Still I was confused on what was done, why were they taking the puppy I was told was mine a day before away from me. This policy was not posted on the application or their website and this was the first I was hearing back it. Basically if I filled out an application first then came after all the puppies were promised to others I would be able to pick ANY of the pups? That makes NO sense. I told Laura I wanted Trisha to call me because she is the main person at the rescue.
The following day I heard nothing. I called the numbers I had for Trisha and left a message. I emailed Sandy and Trisha. I received a email at 4:50am the next day. Trisha stated that the puppies were not on a first come first get, it was based on the application date and this was explained to people when they were applying. Which is a lie, at least in my case. I have emails between the three ladies and I that never says anything like that. I spoke to all of them in person and again this was never explained to me. So because they messed up and made a mistake I am left to suffer. I told Trisha that they should have made the appointments based on the applications then so that someone like me doesn't come in, fall in love, and then become heartbroken.
I have always been pro-rescue when it comes to getting a fury family member. But I would never recommend this rescue to someone. I am very disappointment about how they are handling this. They made the mistake and I feel they have done zero to fix it besides saying sorry. I understand that there are lots of loving pups that need homes so I will find the right one for me. I just wanted to warn people that might be dealing with this rescue. I do not want this to happen to someone else.
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