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  • Absolutely terrible. Our LG washer has been broken for over a month because of the ineptitude of this company. After the first appointment, we were told that a part needed to be replaced. The technician said he would have the part ordered and would replace it after it came in. When a different tech came back a week later, he said they ordered the wrong part and he'd order the right one and come back. Another week passes and they send a third tech. He said he had the wrong part and will return again. Two weeks later they send yet another tech and guess what? "Wrong part." This has just been an awful experience. In addition to have a broken washer, we've had to rearrange work schedules or arrive late to work to be able to be here for the tech. Most of the time, the tech came at the end of the window they company said they they'd be here. And just today someone was supposed to come between 10am-12pm and we were told he had a flat tire and would come later. Here I am waiting and it's 5pm. Ridiculous.
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