Worst service ever. Not only did they not show up at the time frame they provided, but they didn't bother to call and let me know they were running hours late. When I called them to confirm they were still coming the delivery driver Elliot started yelling at me. I called the store and they kept me on hold for a while.. the sales man who assisted me, Alan said sorry they're a third party company and there's nothing I can do... ask for manager and they said he wasn't available until the next week..after giving them 2 additional hours to show up no one ever did. I called to get a refund and requested a confirmation but was told they would not do my refund until tomorrow when they had the washer and dryer in their possession.. are you kidding. They refused to send me any confirmation via email even after requesting it twice. Buyers be aware! Do not buy from here. Poor service, their low prices do not make up for the horrible service. Very sad and disappointed.