My overall trip to Montreal is not so great due to several reasons. This hotel was the last reason to make me say this.
1- Unwelcoming staff
After a long flight,all I am looking for is rest and discharge.Once I arrive at the hotel,no one greeted me until I greet them first.Not sure if this how Montreal people is,I dont want to say things in general but this hotel clearly had no manner of customer service
When I check in or out,they never smile,never say Hi or Thank you.I think those words are very expensive at this hotel.