First off don't let the 1 star fool you. I only put 1 star because there is not an option to put -5 stars. This place was horrible. I was traveling through Las Vegas on a holiday weekend and there was nothing available all throughout Nevada. this was the only hotel with a room available, and you will see why in a minute. My wife and I with our twin 5 year old daughters arrived at the hotel about 1:45 AM. As soon as we pulled into the hotel there were shady characters walking around the hotel. I walked in to the lobby to check in and there was a guy in the lobby on the hotel phone ordering prostitutes for him and his buddies. I know this because 10 minutes later a car pulled up out front and a lady got out and exchanged some words with the two guys "do you have the beer and the money?" then the two guys got in the car with 3 woman.
Next I checked in and went to check out the room which was supposed to be Non Smoking. well as soon as I got out of the car there was one stairwell leading up to our room and there was a guys passed out on the stairs. so I got security to remove the drunk guy from the stairs. I then entered the room and the smell of smoke and body odor hit me. then as you walk into the room it smelled like someone just had sex in the room. there was urine in the toilet and the toilet would not flush. the shower and tub were filthy. I went outside and got the security guard to look in the room. he came in and verified al that I saw. he went back to the lobby with me and after I told the manager my story the security guard said "all his points are valid" I was then told that the manager that could approve my refund would not be in until the next morning. I was given her business card with phone number to call the next day. so we ended up driving to state line and got a clean room at buffalo bills. when we woke up and started to leave Nevada we called the manager of the galaxy hotel and told her the story. well not only was she rude, she also refused to refund both nights. we did not even stay there for one night and she would not refund anything. I have been to 3rd world country hotels that are much cleaner that this place.
please do not waste your time and money with this place. this place reminds me of the prostitution district in Tijuana. this place should not even be able to operate as a hotel. and would you believe this place was 120.00 per night. lesson learned, I should have read these reviews before booking.