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| - They really have, in my opinion, the tastiest and crispiest version of Korean fried chicken I have ever had. I always look forward to visiting the location in Sunnyvale, CA when visiting family back home in the Bay. So I was very excited when I first learned this place was coming to Vegas. I've been here several times since they first opened and based off my own experience and seeing the other yelp reviews, I fear that Bonchon may not be around here too much longer if management/ownership doesn't make changes.
The main concern here is the value. As delicious as the chicken is, it has a premium price that doesn't match the product. When they first opened, the drums were almost twice the size of what they are now, making the price a little more reasonable. I suspect the reason for the change to smaller portions was due to the cooking time (twice-fried to give that signature crisp) being very long at first. This led to many earlier complaints, resulting in less repeat customers, the need to save money, the now odd hours/random closings, and shortages of some of the items on the menu (which they shouldn't have anyway), again all affecting repeat business. What makes Bonchon popular worldwide is the chicken, and that should be the focus. Bring back the big drums!
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