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  • A menu that is a mile long and a wait time going to an hour and a half with no ability to make a reservation is asinine. When we finally did get to the table to sit, we weren't greeted for about 15 minutes and that was the best part of the evening. After taking our orders, our waitress didn't check on us again until the food was served but but by that time my wife and I had no water just ice cubes sitting lonely in the bottom of our glass. I ordered the Miso Salmon and my wife ordered the Petite Filet. I wasn't pleased at all with the Salmon because it was pink in the middle and my wife didn't really care for the Filet because it wasn't cooked to order. We decided not to have the food sent back because it would've taken forever and two days to get the food back. The wait staff seemed like they could care less and on many occasions they were simply MIA. They tried to push desert on us but we were ready to go and get desert someplace else. This is not the type of service I expected because I've been to other Cheesecake locations across the states and this was the worst experience. The staff needs more customer focused training and being attentive not blind to the needs of your clients. I based on this experience couldn't recommend you to spend your money here unless you enjoy mediocre service. I don't write my review lightly because I understand that business can get packed and scheduling issues can affect service but if you're in SouthPark, fix that if you expect to stay relevant!
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