Purchased refurbished ps3 160 go unit yesterday. Took home set up and try ed to play. Took hours to load games. Called today to see if normal it's not they offered to exchange but had no 160 in stock. Offered To Refund OR Put Money Towards New Ps4. Why not offer to exchange for the next size memory up at same price? Or for discount? All offered is for me to go to another game stop and pick up 160gb. Or wait a few days for them to get it moves from store to srore. These people were very nice and help full they just need to have more customer service training. I don't think I'll be back.