I have been seeing Carla since Oct 2010. I love how she always makes my color amazing! Whether its highlights, all over color or just a cut she does a wonderful job. When I first went in, I was trying to grow out a bob and my hair was a mess! Carla shaped it up and fixed the color (which was really brassy from the previous salon I used to go to). I do agree that it is a little pricy but its worth it to me, plus now I go in 4 times a year so that helps my overall costs stay down.