I've always recommended this place until now I arrived here about 4:30 and wasn't even greeted. This lady popped up from the back 20 minutes after we arrived. When my boyfriend and I were ready to order she was rudely on her phone texting I said excuses me 3 times and she ignored me repeatedly so I had walk up right infront of her face and ask if she could take my order. My boyfriend ordered two scoops and got half of one and I got less than that. I've never experienced this type of horrible service and I've been coming here for years. After I asked for a manager the rude lady behind the counter said she was the manager and I could call whoever I wanted. I will never come back ever again.