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| - I was a renter with this company for two years. When I first moved in the place had not been cleaned. The company did send someone out to clean it before I moved in, but this cleaning person remarked over and over again that she could not believe that they would rent out this unit without cleaning it. I didn't really realize how dirty it was until a cleaning professional showed me.
At the end of my lease, I moved out with no deductions. In fact, the manager mentioned that he was thrilled with how well I had cleaned the property (obviously much cleaner than when I moved in). I got my security deposit back in less than 14 days, but I was sent a check for $900 dollars instead of the $1,100 as was stated on my lease. When I contacted the company, I was told that there was "a mistake" with my paperwork, and even though that was the amount that was listed on my lease, that was not correct because they had receipts for $900. They said that the only way that I could get the full deposit back was to show receipts from the money orders from when I originally moved in two years ago. Of course I do not have that because I thought that a lease was a binding contract. In their words, "A lease is no proof of payment." The lack of organization and professionalism with this business is unbelievable. While I was living in the unit, it took a year and a half to get a leak fixed, and now they are stating that they cannot abide by the lease.
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